How to use it
- Pick the preset for the file you are uploading.
- Drop the photo or scan. Use Crop on its row to frame the face or signature first.
- Check the size shown under the preview, then download and upload it.
Immigration New Zealand visa and NZeTA photo: what to upload
Online visa or NZeTA: 900 × 1200 to 2250 × 3000 px (3:4 portrait), 512 KB to 3 MB, JPG or JPEG, Neutral and plain background. Face 70 to 80% of the image, in the middle of the frame.
Paper application: 35 × 45 mm. Further instructions are on the paper form.
Other rules to know
The photo must be natural and unaltered: do not crop your head and shoulders onto a plain background or retouch it. Resizing the whole photo is all the presets do.
No smiling, no head tilt, and no hair over the face.
Only you in the photo, against a plain background.
A business that takes passport photos is the most reliable source, according to INZ.
Questions
Why does INZ say my photo file is too small?
INZ has a minimum file size of about 500 KB, which a compressed phone photo or a 900 × 1200 crop often falls under. The presets add padding data that image viewers ignore until the file reaches 512 KB, so the picture itself stays the same.
What else makes the INZ upload fail?
A landscape photo instead of portrait, a shape other than 3:4, a face that fills less than 70% or more than 80% of the frame, a smile, or a tilted head. Get the framing right when the photo is taken: stand so your face fills 70 to 80% of a portrait shot. INZ wants the photo natural and unaltered, so use the keep-framing preset, which only resizes the whole photo and sets the file size.
My file comes out smaller than the minimum. What happens?
Where there is a minimum, the tool first saves at top quality and then adds padding data that image viewers ignore, so the picture is unchanged and the file meets the minimum.
How accurate are these requirements?
Taken from the official notice or government page listed below. Rules can change with each new notice, so compare with the official instructions linked on this page.
Is my photo uploaded to a server?
No. Everything runs in your browser, so your photo and signature stay on your device. Nothing is uploaded unless you choose to share a file by link. That matters for ID documents. If your device can't handle an image, the tool can shrink it on our server instead, but only if you agree, and it is deleted right away.